Refund Policy – KashmirRoute

Last Updated: October 2025

At KashmirRoute, we strive to provide every traveler with a smooth, memorable, and worry-free experience.
We understand that sometimes plans may change — and we’re here to make cancellations and refunds as simple and transparent as possible.

This Refund Policy explains how we handle cancellations, refunds, and rescheduling requests.

1. Booking Cancellations

If you wish to cancel your booking, please notify us as soon as possible via email at support@kashmirroute.com or by contacting our support team directly.
Cancellation requests will only be considered valid once confirmed in writing by our team.

2. Cancellation Timeline and Charges

Refund eligibility depends on how early the cancellation is made before the trip start date:

• 15 days or more before the travel date: Eligible for a full refund, minus transaction charges.

• 7 to 14 days before the travel date: Eligible for a 50% refund of the total booking amount.

• Less than 7 days before the travel date: No refund will be applicable, as bookings and reservations would have already been confirmed.

Note: Specific hotels, transport services, or third-party activities may have their own non-refundable policies. These will be mentioned during booking.

3. Partial Cancellations

In case of partial cancellation (e.g., reducing the number of travelers or days), the refund will be processed proportionally based on the applicable cancellation rules.

4. Refund Processing Time

Approved refunds are processed within 7–14 business days after the cancellation is confirmed.
The refund will be credited to the same payment method used during the booking.

In certain cases, banks or payment gateways may take additional time to reflect the amount in your account.

5. Non-Refundable Services

Certain services and fees are non-refundable, including:

• Flight tickets, train tickets, and permits issued through third-party vendors

• Visa or entry permit fees

• Any government taxes or charges

• Services or bookings marked as “Non-Refundable” at the time of purchase

6. Trip Changes or Rescheduling

If you wish to change your travel dates or reschedule your trip, we’ll do our best to accommodate your request based on availability.
Any change in pricing or service cost due to rescheduling will be communicated before final confirmation.

7. Cancellations by KashmirRoute

In rare cases, KashmirRoute may cancel or postpone a trip due to unforeseen circumstances such as natural disasters, weather conditions, political unrest, or safety concerns.
If this occurs, travelers will be offered one of the following options:

• A full refund of the booking amount, or

• The option to reschedule the trip for a later date at no extra cost.

Your safety and satisfaction remain our top priorities.

8. Force Majeure

KashmirRoute is not responsible for refunds or compensation in case of cancellations caused by events beyond our control, including but not limited to:

• Natural calamities (floods, landslides, earthquakes, etc.)

• Strikes, lockdowns, or travel restrictions

• Government actions or civil unrest

We always strive to provide alternate arrangements wherever possible.

9. Contact Us

For any refund-related inquiries or assistance, please reach out to our support team:

KashmirRoute – Travel & Tour Experts
Address: Tawheed bagh Sopore Kashmir India
Email: support@kashmirroute.com
Website: www.kashmirroute.com